|Image Source: rtci.net|
Research and development is built on communication. New forms of thinking have arisen and many professionals are now truly understanding the wisdom in risk and crisis management plans – particularly for their research and development programs.
There was an aversion to the creation of these plans because these were thought to curry too many limiting. Yet crises are an inevitable occurrence in R&D, and research institutions should know how to conduct themselves in the event of one.
The most important aspect to any good crisis management plan is communication. This is both intrapersonal and interpersonal. On a local level, departments within the facility should adapt a good communications plan which delegates responsibilities across departments during crises. A well-written action plan sees to such contingency measures. People respond well to built-in safety protocols and a sound action plan significantly reduces panic during a crisis. This fosters good communication within the company or facility.
|Image Source: YouTube.com|
On a bigger scale, research groups might have to divulge certain information to the public about crisis situations. It is the right of the public to know how the crisis arose, but most importantly, what is being done to resolve it. Representatives of the organizations have to be able to address all concerns in a calm and clear manner.
Russ Lea is recognized within the R&D field as an excellent advisor on crisis management and risk potential for R&D projects. To learn more about this sector, view this LinkedIn page.